The Perfect Customer Experience with Dynamics 365 applications
Microsoft Dynamics 365 Customer Engagement consists of a series of applications, which supports the dialogue with your customers. In addition to Sales and Marketing, it also includes applications for Customer Service, Field Service and Project Management.
The solutions are all driven by data that brings people, processes and automation technology together. They analyze historical data that creates, strengthens and maintains customer relationships.
Overview of the Customer Engagement applications
The Customer Engagement applications ensure a targeted and effective customer focus. Choose a single or multiple applications and integrate with the other Dynamics 365 applications and with your Dynamics 365 ERP-solution.
• Share information about customers and leads and increase your sale
• Create an overview for both sales and management
• Develop the relationship to your customers
• Win more sales opportunities
• Plan and execute marketing campaigns
• Target your marketing
• Relevant content for campaigns
• Streamline campaign management
Customer Engagement and much more
Explore the entire Microsoft Dynamics 365 framework by selecting areas from the figure below.
Efficient and flexible platform
Dynamics 365 consists of both ERP-applications and Customer Engagement applications. Based on the company’s need, the relevant applications can be selected.
Learn more about the different applications and options by clicking in the figure.
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Wish to know more about Customer Engagement?
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